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Contact us

Our Customer Care Team is available 24 hours a day, 7 days a week.

Send us your questions or comments by filling out the form below. You will receive a response within 24 hours. ( due to the coronavirus , response time maybe delay )

Check order status ? please contact us and let us know your order id  , we will help you check it !

Neon sign is hand shape item , lead time normally takes about 8-12 working days , it maybe delay recently as we have too much order , feel free to contact us , we will help you check the order status and response you within 48 hours 

Email: ( Check order status, item arrive broken or custom neon sign, please contact us via email )

need help to choose items before order , please contact us online chat 

if you don't get any help with email and online chat , you can call us .

Super busy season , don't call to check order status , Repeat : don't call to check order status ,

if you want to check order status , send email to with your order id , we will reply within 1 working days !

Phone:+12025390032 ( urgent help , not support check order status, super busy season, if no one answer the phone or phone busy , please send email with subject: urgent help like below, we will reply your email within 2 hours)